Manual № 63 · Communication and hard conversations

SaytheThing

The manual for communication and hard conversations.

Saying the hard thing so it can actually be heard.

12 modules — for the person who avoids the conversation, or has it badly

  1. 01What Not Saying It Costs
  2. 02When Talking Is Not the Answer
  3. 03Passive, Aggressive, and the Line Between
  4. 04Preparing It: Facts, Impact, Request
  5. 05The First Ninety Seconds
  6. 06Listening So They Can Tell
  1. 07The Body in the Room
  2. 08Saying No
  3. 09Feedback, Both Directions
  4. 10Speaking Up When They Outrank You
  5. 11At Home: Startup, Contempt, and Repair
  6. 12Staying Fluent

Two editions

Themanual,orthemanualand the toolkit.

Standard edition

$39

The full program: all 12 modules, with the exercises, logs, and checklists that save as you go. Everything you need to do the work.

Elite edition · most complete

$69

Everything in Standard, plus The Toolkit, 14 techniques drawn from across the evidence base, each labeled with where it comes from and how good the evidence for it actually is, to use alongside this program rather than instead of it. With original diagrams throughout.

Start with Standard if you would rather. You can upgrade to Elite at any time for the $30 difference, and nothing you have written is lost. And once you own one manual, every other one is 20% off.

Inside The Toolkit

  1. 01What the Camera Saw
  2. 02The Four-Part Sentence
  3. 03Asking Clearly, and Staying With It
  4. 04Saying It Again
  5. 05The Grid You Default To
  6. 06The First Three Minutes
  7. 07Twenty Minutes
  1. 08Say It Back Before You Answer
  2. 09The Repair Attempt
  3. 10Situation, Behavior, Impact
  4. 11Underneath the Position
  5. 12Knowing Your Walk-Away
  6. 13An Apology That Works
  7. 14Saying It Out Loud First

Educational content — not therapy, diagnosis, or treatment, and not a substitute for a clinician when one is needed. Every manual opens with a safety page. If you are thinking about suicide, call or text 988 now.